Tech Support
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DS10/DS10 Pro Installation Tutorial
Required tools ( not included )Please refer to this video to install your DS10 or DS10 Pro Lock:How to install the AKAGEAR DS10 Lock Please refer to the section below if you need a more detailed in...
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Basic and common problems
Q: How do I reset the lock?A: There are two methods to reset the lock. The first method is to remove the batteries for about 10-15 seconds and reinstall them. Then, within 10 seconds of reinstall...
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What type of batteries should I use?
We recommend using a premium alkaline battery for all electronic locks. The brand recommended in our locks is Duracell Coppertop. We do not recommend off-brand, store brand, or Energizer. Engineeri...
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How to connect to and set up the DS10 Pro on smart Life APP?
We recommend using the app because it's easier to set up and more convenient for future use.1. Create an Account Smart Life AppAndroid: Search Smart Life on Google Play.iOS: Search Smart Life on th...
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How can I control the DS10 Pro lock remotely?
If you are not at home and want to open/close the DS10 Pro lock via the APP, you may need to purchase a Gateway for the Smart Life app. The AkaGear lock is designed to connect to the mobile app via...